Shipping
All orders require 3 business days for processing before they are shipped. Once processed, shipping times will depend on the method selected and your location.
• Processing Time: 3 business days
• Shipping: Delivery times vary based on your chosen shipping method.
• Standard Shipping: Delivery within 5-7 business days.
• Expedited Shipping: Delivery within 2-3 business days
• Delivery Times
• Delivery times are estimates provided by our carriers. Delays may occur due to weather, shipping backlogs, or other factors beyond our control.
Shipping rates are calculated at checkout based on your location and the size of your order.
Once your order has shipped, you will receive a tracking number via email to monitor the progress of your delivery. Please make sure to provide the correct shipping address at checkout to avoid delays. Please note that we do not ship on weekends or holidays.
International Shipping
We offer international shipping to select countries. Shipping costs are calculated at checkout and may vary depending on the destination, size, and weight of your order.
Customs, Duties, and Taxes:
International shipments may be subject to customs duties, taxes, or other fees imposed by your country. These charges are the responsibility of the customer and are not included in the total at checkout
Notices:
• Undeliverable Packages: If a package is deemed undeliverable by FedEx, USPS, DHL, UPS, or any of their international shipping partners, it will be canceled and refunded once it is received and processed at our shipping hub.
However, please note that returns due to failed deliveries (e.g., incorrect address, unclaimed packages) will incur additional shipping charges for reshipment.
If you have any questions or concerns about your order, feel free to reach out to our customer service team. We’re here to assist you every step of the way! Thank you for choosing Brooks Skin.